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Fast Response
- Hengde provides technical support for free in the product warranty period.
- We respond the users within 8 hours and release solution within 24 hours after receiving user's failure notification in the warranty period. It will reduce the loss of users!
- Our engineer will be sure to arrive at the customer's workshop within 72 hours in the warranty period.
- After quality guarantee period, we (or with equipment manufacturers) provide the high-quality services and spare part supply with reasonable price in time.
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Test Outsourcing
- Long time testing oursourcing technical support over one year. Our professional engineer will be a member of your own company, and finish thire test tasks dispatched by you.
- Testing oursourcing support only for some weeks or several months. We will focus on your un-solved problem in tests or development.
Customer Reference
- SAIC-VW
- Yirui Automotive